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Hunter Water to Extend its Partnership with TaKaDu to Improve Water Efficiency
One of the most progressive water utilities in NSW sees higher efficiency level and is extending and expanding the use of its TaKaDu solution
Newcastle, NSW, Australia, and Yehud, Israel – 17 June 2020 – The second largest water utility in New South Wales, Australia, Hunter Water Corporation, has extended and expanded the use of its TaKaDu’s Central Event Management (CEM) solution as part of its concerted efforts to achieve total water efficiency. Serving around 600,000 people, Hunter Water is using TaKaDu’s CEM solution to provide greater visibility of its water network, tackle data sources and reduce water loss.
Glen Robinson, Acting Executive Manager Service Delivery for Customers at Hunter Water, said, “We are committed to improving our customer experience and delivering great services via the use of digital technologies (data and analytics) and the CEM solution of TaKaDu is an important part of achieving that objective.
“Our experience over the past two years has shown us that by using TaKaDu’s CEM, we can extract the most value from all our data sources and address issues like leaks, bursts and faults in almost real-time.”
TaKadu’s cloud-based service enables utilities to detect, analyse and manage network events and incidents such as leaks, bursts, faulty assets, telemetry and data issues, operational failures, and more.
Udi Geismar, TaKaDu’s VP Enterprise Solutions, said, “Hunter Water is recognised as one of the most progressive water utilities in Australia. We’re delighted to continue this important partnership with them, extending our service to larger parts of their network in the coming years. It’s encouraging to see how Hunter Water are taking important strides towards water efficiency using digital solutions like ours to drive operational change and empower their workforce.”
About Hunter Water
Hunter Water (www.hunterwater.com.au) is a State Owned Corporation (SOC) providing drinking water, wastewater, recycled water and some stormwater services to a population approaching 600,000 people in homes and businesses across the Lower Hunter.
With 125 years of continuous service, Hunter Water is one of the Hunter region’s oldest organisations. It’s services, projects and activities cover 6,671 square kilometres in the areas of Cessnock, Dungog, Lake Macquarie, Maitland, Newcastle, Port Stephens and small parts of Singleton. It delivers an average of 188ML (one megalitre equals one million litres) of water per day.
TaKaDu (www.takadu.com) is a global leader in Central Event Management solutions for water utilities. TaKaDu’s cloud-based service enables utilities to detect, analyze and manage network events and incidents, such as leaks, bursts, faulty assets, telemetry and data issues, operational failures, water quality and more. TaKaDu can act as the central management layer for all network events detected by its own data analytics engine and other external alerting systems (e.g. acoustic loggers, sensor alerts). TaKaDu can be integrated with other IT systems (e.g. GIS, work order, CRM, call center and asset management), as well as being part of a comprehensive Smart City solution.
Converting raw data into knowledge using big data analytics and algorithms, TaKaDu provides visibility and actionable insights for increased efficiency, water loss reduction and improved customer service. A cloud-based SaaS platform, TaKaDu brings together huge amounts of information in an easy-to-use, flexible and scalable solution. TaKaDu’s IoT solution is operational 24/7 in leading water utilities in 12 countries.
Hunter Water Media Team
(02) 4979 9669