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As a smart utility, there are undoubtedly many key performance indicators (KPI) that you’re already tracking in terms of your DMA performance, to measure efficiency and compare with your goals. But there are two values that are often overlooked, that are key to developing effective strategies for proper non-revenue water (NRW) management, and prioritizing activities. And they are Technical Efficiency and Infrastructure Leakage Index.

Water scarcity and stress, exacerbated by climate change, are pressing global issues with far-reaching implications for sustainability. As the world becomes increasingly thirsty, compounded by the growth of the global population, the problem of water scarcity is set to intensify. Currently, an estimated 2 billion people reside in water-stressed areas, and projections for 2040 indicate that 44 countries will face "extremely high" or "high" water stress levels.

Water loss reduction is often the primary motivation for investing in a central event management (CEM) solution. And its benefits are felt across the board, in terms of water, cost, and time savings, not to mention overall customer service. But despite its name, central event management is about far more than managing events; it’s also about improving the network and monitoring infrastructure.

Water management technologies have evolved dramatically since the days when listening sticks were about the only leak detection device available to utilities. And today, water management is about far more than leak detection. In fact, it’s no longer even about just water management; now it’s increasingly about data technologies and smart water management. So, why is smart water management needed? And where is it going from here?

Utilities considering a Central Event Management (CEM) solution are often unsure if they are ready to deploy and adopt such a system. Leveraging our experience with utilities that have implemented TaKaDu, this article summarizes the fundamentals that are needed, including tips on how to best ready your organization.

“From the Field” is a series of interviews in which water utility operators share their insights and experiences on varied topics. In this article, professionals at several utilities share their experience and thoughts about DMAs and the monitoring devices they use in them, current strategies and plans for the future.

“From the Field” is a series of interviews in which water utility operators share their insights and experiences on varied topics. Hearing from peers in other water utilities is one of the best ways to get new ideas and gain more understanding about issues and trends. In this series of occasional articles, we ask several water professionals to share their thoughts on a particular topic.

In almost every industry, using key performance indicators (KPIs) as benchmarks is a well-known approach for driving operational excellence and continuous improvement. But, developing KPIs requires a lot of experience and a massive amount of data from a wide swath of sources.

Hearing from peers in other water utilities is one of the best ways to get new ideas and gain more understanding about issues and trends. In this series of occasional articles, we ask several water professionals to share their thoughts on a particular topic. This article focuses on what utilities see as their main priorities over the coming couple of years, in general, and particularly related to maintenance.

“From the Field” is a new series of interviews in which water utility operators share their insights and experiences on varied topics.

What a wonderful experience it was to get together earlier this month with our valued community of customers and partners from around the world in our annual TOP2021 User Summit Events.

The senior management at any water utility looking seriously into a Central Event Management (CEM) solution will inevitably want to see the financial justification. And rightly so. As with any significant technology investment, it’s important to understand what kind of return can be expected, and the likely timeline for seeing the value.

Adopting a Central Event Management (CEM) solution is an ongoing process that starts before the solution is installed and continues long after it goes live. As with any enterprise solution, the introduction of CEM is not just about getting the IT right; it also means changes are needed to many work processes and staff roles.

The pros and cons of dividing a water distribution network into District Metered Areas (DMAs) are well understood. But how can you tell what size DMAs will best enable you to locate leaks?

In November 2020 we completed our annual TOP2020 User Summit events. This year, in virtual events, we met with our valued customers from all over the world. Watch the video to see our customers tell about their journey with TaKaDu!

In more than a decade of working with water utilities around the globe on Central Event Management (CEM) system implementations, I’ve repeatedly seen that the network management challenges that managers think they’re facing are (almost literally) only the tip of the iceberg.

As the impact of COVID-19 continues, it looks like remote work will be with us for a long time, whether we like it or not