Central Highlands Water (CHW) Adopts TaKaDu’s Central Event Management (CEM) Solution to Boost Efficiency and Customer Outcomes

May 2, 2019

Leading regional water utility in Victoria, Australia, contracts services with TaKaDu to deploy the CEM solution across their entire network

Ballarat, Victoria, Australia, and Yehud, Israel – 2 May, 2019 – One of Victoria’s leading regional water utilities, Central Highlands Water (CHW), is the latest Australian utility to deploy TaKaDu’s Central Event Management (CEM) solution for increased network efficiency, reduced water loss, reduced greenhouse gas emissions and improved customer service outcomes. CHW decided to leverage all their data to improve efficiency across its entire operations, having implemented smart components into its water networks over the last couple of years.
 Based on big data analytics and machine learning, TaKaDu’s cloud-based service enables utilities to detect, analyse and manage network events and incidents such as leaks, bursts, faulty assets, telemetry and data issues, operational failures, and more. TaKaDu is seamlessly integrated with other enterprise IT systems (GIS, asset management, work order management, CRM, etc.) and detection technologies (e.g. acoustic sensors), delivering a central hub for quicker response times and the fast resolution of events.
 Paul O’Donohue, Managing Director at CHW, said, “The deployment of this innovative solution at Central Highlands Water is building on new and improved services to our customers. Developing more digital connectivity around real-time water use and optimised network performance is in direct response to customers’ preferences following extensive customer and community engagement”.
 Amir Peleg, TaKaDu’s Founder & CEO, said, “CHW is highly progressive, already embracing the world of digital with District Metered Areas (DMAs) and smart loggers. We’re proud that they have decided to take digitization to the next level using TaKaDu’s CEM and integration capabilities to provide efficient and quality water services. This latest partnership represents another important milestone in our growing market presence in Australia.” 
 
About Central Highlands Water 

Central Highlands Water (CHW) is a regional water corporation providing drinking water, sewerage, trade waste and recycled water services to customers throughout the Central Highlands Region of Victoria. CHW services a large geographical region of 9,275 square kilometres and manages 15 distinct water supply systems and 13 wastewater systems in the local government areas of Ballarat, Central Goldfields, Golden Plains, Hepburn, Pyrenees, Northern Grampians, Moorabool and Corangamite. Central Highlands Water’s head office is in Wendouree, Victoria with a customer service office in Maryborough. We provide water supply and sewerage services through 69,565 water supply connections and 59,932 wastewater service connections to 146,568 people throughout the Central Highlands region. 

Press-Release

About TakaDu 

TaKaDu provides a comprehensive SaaS Central Event Management (CEM) solution based on smart analytics that enables water distribution utilities to manage their water network efficiently and intelligently, thus empowering them to reduce water loss, improve operational efficiency, and increase customer satisfaction.

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