Follows successful pilot, resulting in reduced water loss and improved efficiency levels
Haifa, and Yehud, Israel – June 5 2017 – TaKaDu, a global leader in Integrated Event Management solutions for the water industry, announced today that Mei Carmel, one of the leading water utilities in Israel, has extended TaKaDu’s contract for three years, following its successful one-year use of the service. During this period, TaKaDu enabled Mei Carmel to reduce NRW (non-revenue water) levels and improve its operational efficiency.
Mei Carmel is using TaKaDu as a daily network management platform, overseeing and managing an implementation process involving different technologies, such as sensors and meters, and a range of engineering decisions. The TaKaDu platform has provided greater insights into network events throughout the Haifa vicinity, including leaks, bursts, water pressure changes and faulty assets.
Stav Avraham, COO of Mei Carmel, said, “TaKaDu has helped us to make huge improvements in our operations and efficiency levels as well as reduce water loss. Acting as the ‘umbrella’ layer for all events, TaKaDu manages all our technology implementations and gives us greater visibility of our water network. It’s also integrated with our customer call center and other departments, ensuring cross-organizational coordination on an ongoing basis and a faster resolution of events.”
TaKaDu’s automated cloud-based service enables utilities to detect, analyze and manage network events and incidents such as leaks, bursts, faulty assets, telemetry and data issues, operational failures and more. The system provides managerial dashboards, actionable insights and detailed reports to management teams.
Ziv Zaretsky, EVP Sales and Operations of TaKaDu, said, “Mei Carmel, one of the most advanced utilities in Israel, has integrated TaKaDu at the highest level. Every event is managed and resolved as quickly as possible, with proven water and energy savings.”
Zaretsky continued, “Mei Carmel offers an excellent case study of the benefits of taking a holistic approach to water efficiency, by combining people (managers), new processes and a unique technology.”
TaKaDu will be showing its Integrated Event Management solution at WATEC Israel 2017, September 12-14, 2017, booth 1019. Amir Peleg, TaKaDu’s Founder & CEO, will also be moderating a conference session on Wednesday September 13th, entitled “The P Factor: You need more than technology to make water smart – People and Processes”.
About Mei Carmel
Mei Carmel is the water and sewage utility of the city of Haifa, serving about 400,000 people in the metropolitan area. Mei Carmel has one of the most complicated water grids involving over 100 different pressure zones. The water grid consists of 600 km of pipes, 40 reservoirs and 14 pumping stations. Mei Carmel has reduced its water loss level from 20% upon starting the water loss program to 9% at the end of 2015 – its target in this field is 5% water loss level within the next two years. Mei Carmel considers itself as an early adopter of new technologies and is implementing many new techniques in the water and sewage business.